Ranking and evaluating bank branches using fuzzy data envelopment analysis (case study: Saman bank branches)

Authors

  • Mohammad Reza Ebrahimi Department of Management, Science and Research Branch, Islamic Azad University, Fars, IRAN
  • Javad Garami Department of Management, Science and Research Branch, Islamic Azad University, Fars, IRAN
  • Mohammad Reza Mozafari Department of Management, Science and Research Branch, Islamic Azad University, Fars, IRAN

Keywords:

Data Envelopment Analysis, Fuzzy Theory, Performance Evaluation, Prioritization, Banking

Abstract

Data Envelopment Analysis (DEA) method is used to evaluate the efficiency of the bank branches. The present paper prioritized the indicators, using fuzzy questionnaires and by gathering the managers’ ideas, in order to obtain the most important evaluating indicators. After obtaining these indicators, Data Envelopment Analysis method was used to determine the performance bound interval, regarding the fact that the data are related to a certain period of time and their nature is imprecise and fuzzy. Then, Fuzzy Theory method and Fuzzy Data Envelopment Analysis method were employed to rank the branches, and finally the results were presented.

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Published

2014-10-28

How to Cite

Reza Ebrahimi, M. ., Garami, J. ., & Reza Mozafari, M. . (2014). Ranking and evaluating bank branches using fuzzy data envelopment analysis (case study: Saman bank branches). Scientific Journal of Review, 3(10), 949-964. Retrieved from http://sjournals.com/index.php/sjr/article/view/454

Issue

Vol. 3 No. 10 (2014): October

Section

Management Science/Operations

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Copyright (c) 2020 Mohammad Reza Ebrahimi, Javad Garami, Mohammad Reza Mozafari

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